What if you are traveling and want to change the schedule or cancel your flight and policies and ways are not flexible and you are unable to understand the procedure? Sounds tricky? Yes! But not if you are traveling through volaris airlines. Volaris is known for their flexible ways and understanding policies throughout their serving period.

Not only do they offer you free cancellation in a flexible frame of time but also they are all set for your special preferences and cancellation ways. They have different ways through which you can cancel or reschedule your flights. Both online and offline ways are feasible and understandable. Let's read more and know more about their cancellation policies and ways.

How to Cancel the Flight Ticket with Volaris airlines?

Through online mode

If you want to choose to do volaris flight cancellation through the online mode, you need to follow these easy steps-

• Step-1: First you need to visit the official website for volaris cancel flight options.
• Step-2: Login to your account and access your reservation to go for the “my trips” option.
• Step-3: There will be a cancel button, click on that, there you can know about the type of cancellation you are doing under volaris cancellation policy
• Step-4: If you pass the cancellation policy then they will flash an amount (of there is any) pay the applicable fee if there is any. When you are done, you will get the confirmation email from the airline that you can use as the receipt of cancellation.

Through customer care services

• Call on the given number on the website to connect with the customer service representatives.
• They will connect you to a live agent.
• Provide your reservation details to them and they will tell you the amount (if any).
• Pay that amount and get your cancellation confirmation number.

Through email

Another way to cancel your existing ticket is via email.

• Visit their official website and find their official email ID.
• Write a single email with all your details like reservation type, ticket type and details, name of the passenger, reason of cancellation etc.
• They'll revert you accordingly as this option totally depends upon the queries they are dealing with related to volaris cancelled my flight.

Through social media

There is also one other way through which you can cancel your existing bookings. You can contact volaris on their social media platforms. But through this way you can only connect with them when they are able to proceed with your complaint, as the amount of complaints they are dealing with affect the revert time.

They are available at

• Facebook- available on their official website
• Instagram - available on their website
• Twitter- available on their website

Apart from these online ways you can also cancel your flight offline.

Through airport counters

• For offline cancellation, you need to visit the airport and go to the ticket counter.
• Provide the reservation information like reservation number, name and travel dates etc. and again ask for the amount to pay(if any).

What is the cancellation policy of Volaris airlines

Cancellation policy of volaris is quite simple and understandable-

• If you cancel your flight within 24 hours of booking then there will be no charges and the amount will get reflected in your account in the original form of payment.
• If you have purchased tickets with the third party then this policy isn't applicable for international flights.
• When you cancel within the time frame Volaris will return all other charges as well.

What are the Cancellation charges in Volaris

• For domestic flights, If you cancel your flight within 24 hours then there will be no charges.
• If you will cancel between 24 to 4 hours before the departure time then 20% of fare charges and additional taxes will be applicable.
• If you apply for cancellation in less than 4 hours of departure then 50% of fare charges additional taxes will be applicable.
• The volaris cancellation policy for international passengers is totally different. For volaris 24 hour cancellation, there will be charges depending upon your route and fare type.
• For international flights, if you will cancel before 72 hours of departure then no cancellation charges will be applied.
• If you will cancel the flights between 72 to 24 hours before the departure then 20% fare charges along with taxes may apply
• If cancellation will be done before 4 hours of departure then 50% fare charges and taxes will be applicable.
• the same day cancellation will be charged the most because you are occupying someone else’s seat.

These points and regulations are common and if you want to have precise information you need to contact the customer care services.

Refund Policy of Volaris airlines

volaris refund policy will give full refunds if you cancel your ticket within 24 hours of booking. Last minute or late cancellation will get you charged accordingly and highly. There are some exceptions for the cancellation and refunds, if the flight is cancelled from this airlines’ end, you will be eligible for refund even for the compensation also. Refunds can be obtained within 30 days.

FAQ's