How to Cancel Latam Flight Ticket

By Flydreamz December, 18 2024

Latam is a Latin American airline which has been serving passengers for many years. It has overcome many barriers and put it's best not to dissatisfy the customers. The services are top notch that are not rigid as well.

In case of circumstances, Latam staff is understanding enough to help you and find a solution for you. If there's a need in front of you to cancel the flight ticket, don't worry as this detailed summary will let you know everything easily.

How to Cancel the Latam Flight Through Online Mode

It is very easy to cancel your tickets online if you know technology.

Just go to the official website for the app of this airline and login to your account.
There will be my trips section pop up in front of you, click on that.
Now, choose the flight that you wish to cancel and if there will be any applicable fee, pay that amount.
Payment can be done cards for online transactions. As per the Latam airlinescancellation policy booking cancellation within 24 hours of your ticket buying will be free.

How to Cancel Through Customer Support

Is even more handy to go for the Latam flight cancellation with the help of customer services.

It would be great for you to call the customer support if you have any confusion or you are not a technical person.
Let them know about your booking details and request them about the cancellation by giving the genuine reason.
If there will be an incurred fee, they will let you know and you have to pay that amount to proceed with the cancellation.
There will be two ways either they will do the cancellation on your behalf or they will assist you throughout the process.

How to Cancel Offline?

If you wish to proceed with the Latam airlines cancel flight through offline means, this option is also available.

For this, visit the airport ticket office with some available money and your documents.
Same process will be followed which you have done with customer services because they're also the same but not on the call.
After showing your ticket details, request a cancellation by letting them know the reason.
They will do it and there also, you will find the staff cooperative and helpful.

How to Know About Social Media Cancellation

If you're active on social media platforms and think that this can be a nice way of communication with the representatives, go for it.

Reach out to them on their social media accounts and wait for their replies.
It must be noted that during peak hours like holiday season, you might face some delays from their sides.
Tell the representative about your booking details and ask them for the cancellation.
If it is done within a time frame, no fee will be charged and cancellation will be done easily without any stress or penalty.

How About the Types of Tickets

If you have already booked, you still must understand the types of tickets for future references-

There are refundable tickets that are comparatively flexible. They will help you to apply for the cancellation and you will get a full refund through them as well.
Then there are non-refundable tickets that offer some rigid policies. If you have purchased them you will be able to cancel your tickets but will not be able to get a refund.

How Will the Cancellation Fees be Charged

To know about this, understanding about the time frame is necessary first-

The cancellation done within 24 hours of the purchase will be free. And, the deadline is up to 24 hours before the flight's departure.
If you will go for the same day changes when your flight is set to be fly, you will be charged the highest. So, make sure you make the modifications within 24 hours.
The cancellation fee also depends on the type of ticket and your route.
When you cancel the domestic flight, charges will be varying between $25- $50 USD.
When you cancel the international flight, charges will be varying between $50-$100 USD.
When you cancel the premium cabins, charges will be varying between $100-$200 USD.

How to Apply for the Refunds

Go to the main website to apply for the refunds. You will be having a my trips section after logging in to your account.
When you select the aircraft for which you're going to have your refund, you will see the refund button.
Click on that and follow the instructions if any. When you apply within 24 hours of your purchase, no prolonged formalities will be done.
If the window time has passed, you can still get your full refund. Surprised? How's that possible? It is manageable in case of emergencies or because of your travel insurance. The situation will be completely different here.
The online window will let you know about your supporting documents like travel insurance, medical certificate, proof of bereavement, etc. that you need to upload.
The refunds will be processed between 5-15 business days.
Also, Latam will refund your ticket amount in the form of original payment.

How to Get and Use Credit Vouchers

Either getting a refund or a credit voucher depends upon your choice.

You can ask the airline representative to get a credit voucher instead of your original refunds.
If you're taking the help of customer services, the representative will let you know if you're eligible for a voucher or not.
Then, the credit voucher will be issued to you and will be sent via email, or it will be available in your account.

Usage of Credit Voucher

Firstly, just keep these points in mind that these vouchers have an expiry, they're non- transferable and are refundable.

Before using the voucher for your future flights, make sure you read out the voucher details properly.
When you book a new flight, there will be an option of applying for the voucher. Enter your credit details over there like code, etc to book a new flight.
If the credit voucher is not covering the full cost of your booking, you need to pay the remaining amount. After paying, your booking will be done with ease.

How About the Cancellation from Latam Side

In some unavoidable cases like natural disasters, medical emergencies, bad weather, etc. the flights can be late or even cancelled.

In this situation, you will have a lot of rights because the fault is not yours. The first right is to rebook your flight without any penalty and get your refund.
Then, depending on the circumstances, you will be getting the compensation as well. You might get vouchers or monetary compensation for the inconvenience caused by the airline to you.
You can rebook either for the same day or for the next day. And, you will get the refund of your tickets and even for the additional expenses that you have made.
If your cancellation will cause you an overnight stay, the airline will provide good hotel accommodation to you.
And, you will be provided with the meal vouchers or full fledged refund for your meal expenses.

How About the Exceptional Cases

Other than these, there are some exceptional cases that are acceptable by the airline. If you will be experiencing any of them, your cancellation will not be penalized and you will be getting your refund too in some cases.

If there are serious health issues of your or of anyone in your family.
Death of family members is also an exceptional case.
Occurrence of natural disasters or travel alerts.
Also, military deployment is another case in which if you're a military personnel and are deployed, the airline may allow cancellation with full refund.
If you are a government person and you are asked to travel for an official reason. Then, you might be getting a half refund from the airline.
Moreover, if you're called for jury duty, the airline may allow full refund after cancellation.
Additionally, if you need to appear in court, Latam may offer you a partial refund in this case.

One thing must be kept in mind that you always get yourself updated if you're a regular flyer. Keep checking the latest policies of Latam and if you witness any exceptional case, reach out to the customer services. If they're telling you that you're not eligible for a refund or eligible for a partial refund, please don't be rude to the staff. Be kind as they're doing nothing but their duties.