To all our hawaii fellows out there who are planning their trips with Hawaiian airlines, you have picked up the best. It is one of the major, largest and best service provider airlines of Hawaii.

Their policies are extremely flexible and passengers friendly. But, what about the cancellation policy? If you are searching for a summary to find out about cancellation details of Hawaiian, you're at the right place.

How to Cancel a Hawaiian Ticket at Home

There are many ways to cancel your booking at home like by using the official website, by contacting customer service and via emails also.

Online Cancellation

• You can easily login to your account and cancel but first visit the official website to understand about the Hawaiian airlines cancellation policy and for logging in.
• Enter your username and password and then access to your bookings.
• Your already booked tickets will appear in the my trips section.Choose which reservation you want to cancel.
• Cancel the reservation and click on the confirm button after reviewing thoroughly.
• If there will be fees relevant to your cancellation, you have to pay that amount as well.

Customer support cancellation

• For taking the assistance from the customer care representatives, just call on the number that is given on the official website.
• Give them all your relevant booking details and explain the reason to cancel flight.
• Request the representative to cancel the ticket and you will be told about the cancellation amount if there will be any.
• The cancellation confirmation number will be provided to you. But, before that, discuss the refunds and credits with the representative.
• He/she will guide you about the better options or the available options for you.

Cancellation Via Email

• Just like customer support, the same process will be followed through an email.
• Connect with the official email address given on the website but keep this thing in mind that this process will be slower.
• Write about all your booking details in a single email like booking reference number, last name, travel dates, etc.
• State clearly that you're looking for a cancellation and give your genuine reason as well.
• Wait for their response. It would be advisable not to choose this method if you're in a hurry to cancel your bookings.

How to Cancel Hawaiian Tickets at the Airport

If you have already reached the airport and the emergency is asking you to cancel your booking, that option is also available.

• Just go to the ticket counter and let the executives know about your issue and reason behind the cancellation.
• Give them all your relevant details and request them to cancel.
• When you will be cancelling at the end moment, some extra charges will be applied.
• Pay that amount, review the changes and confirm your cancellation.

How to Get a Refund

The Hawaiian Airlines cancellation policy states that there is no penalty if you cancel within 24 hours. Along with this, you will get your full refund also in the form of your original payment.

But, if you apply for the cancellation outside this time frame, they will charge you a fee accordingly. You have to pay that amount mandatorily.

Also, if you have booked the refundable tickets, you will be eligible for all sorts of refunds at any time. So, choose wisely and make sure you book according to your convenience.

Moreover, if you will be booking the non-refundable tickets, no refund will be provided to you. However, if you cancel such tickets within 24 hours, you will be rewarded with the credits. These beneficial credits will help you to travel with an ease in future with the same airlines.

Also, to apply for the refunds, reach out to the customer services and they will assist you thoroughly about the process to get your refund.

How to Know About the Restrictions on Cancellation

There are a few restrictions while you are applying for the cancellation as per the hawaiian airlines hawaiian flight cancellations hawaiian airline.

• According to the rules and regulations, the basic economy ticket buyers passengers will not be able to cancel the tickets. Such tickets are not refundable and they can't be changed as well.
• If you have booked the discounted or award tickets, they will also be restricted to cancel.
• If you were planning to travel in a group and did a group booking, there will be many restrictions. They can be cancelled but with additional fees.

How About the Exceptions of Cancellation with Hawaiian Airlines

The rules are a little bit strict in this airways. This is because cancellation means wasting a seat which might be vacated and it will be their loss. That's why the airline becomes rigid sometimes. But, there are some exceptions also where Hawaiian shows the leniency-

• If the passengers have gone through the serious illness of anyone in the family or of his/her own, they can cancel anytime without penalty and with refunds. Showing the documents of proof will be mandatory here.
• If a passenger had a death in the family, proof of bereavement will be required. After this, the passenger will be able to cancel the booking and will receive a full refund also.
• If the passenger is a military personnel and there are some military orders, this is also an exceptional state. The flexibility will be shown to military professionals as well.
• If there are court orders or government orders, this will also be an exceptional situation.

How Will The Situation Be When Airlines Cancel the Flight

There can be any reasons when the airline itself cancels the flight like unforeseen circumstances.

• In such cases, you will be getting an option to rebook your flight without any additional charges.
• If you book for the same day, meals will be given to you in between the time of another flight.
• And, if you book for the next day, you will be provided hotel accommodation as well in the best hotels.
• Moreover, you are eligible for full refund in the cases when the flight is cancelled by the airline. It's up to you whether you wish to get the refund or the credit.

FAQ's